Memex-RAG

Technician Diagnostic Console

System Status

Vector Database

Redis Cache

Agent Services

Tool Integrations

Recent Sessions

DB Connection Timeout 2h ago

Resolved

API 503 Errors 5h ago

In Progress

Slow Query Analysis 1d ago

Resolved

Common Issues

DB Connections API Errors Network Latency Auth Failures Disk Space Memory Leaks

Connected to backend

v2.4.0-beta

Technician Diagnostic Console

Multi-agent collaboration for incident resolution

Knowledge Explorer

Semantic Query

Diagnostic Session

Analytics

Active Diagnostic Session

Session ID: sess_789012 | Started: 2 minutes ago

Diagnostic Progress 65% complete

Diagnostic Sequence Flow

Start Session

TechnicianSession initialized in Memex

Issue Exploration

Problem described, ThoughtTrail started

Document Insights

3 relevant docs retrieved (RAG)

Tool Invocation

Running diagnostic tools

Agent Escalation

Suggested tools/playbooks

System Maintenance

Execute playbook

Outcome & Resolution

Store results and links

Session Closure

Finalize trail and feedback

Reported Issue

Database connection timeouts occurring intermittently in production, especially during peak hours. Error logs show "Connection pool exhausted" messages. Started after recent deployment of v2.3.4.

Priority: High Environment: Production

Retrieved Documents 3 relevant

KB-2345: Connection Pool Exhaustion

Known issue with connection pooling in version 2.3.4 when under heavy load. Recommended to increase pool size or upgrade to 2.3.5.

source: Internal KB confidence: 92%

Connection Pool Best Practices

Configuration guidelines for database connection pools in high-traffic environments.

source: Docs confidence: 85%

v2.3.5 Changelog

Fixed connection pool management issue that could lead to exhaustion under certain conditions.

source: Release Notes confidence: 78%

Active Tools 2 running

DB Connection Stats

Checking current connection pool utilization

Load Analysis

Correlating errors with traffic patterns

Agent Interaction Log

[SYSTEM] TechnicianSession initialized (ID: sess_789012) in Memex

[AGENT] Ready to assist with your technical issue. Please describe the problem.

[SYSTEM] Problem description received and embedded in ThoughtTrail

[AGENT] Analyzing issue: "Database connection timeouts during peak hours"

[AGENT] Searching knowledge base for similar issues...

[SYSTEM] Retrieved 3 relevant documents from Redis (RAG Layer)

[AGENT] Found potential matches in KB-2345 and connection pool docs

[ACTION] Suggested diagnostic tools: DB Connection Stats, Load Analysis

[TOOL] Invoking DB Connection Stats tool...

[TOOL] Invoking Load Analysis tool...

[MEMEX] Updated ThoughtTrail with retrieved documents and tool invocations

[AGENT] Based on patterns, this might be related to connection pool settings

[ERROR] Could not access database metrics endpoint (timeout)

[AGENT] Escalating to maintenance playbook: db_connection_reset.yml

[ACTION] Playbook requires approval before execution

Suggested Playbooks

Increase Connection Pool Size Low Risk

Adjusts connection pool parameters based on current load.

DB Connection Reset Medium Risk

Gracefully resets all database connections with minimal downtime.

Rollback to v2.3.3 High Risk

Full version rollback with estimated 15 minutes downtime.